If you use an ESR power bank to charge your phone, you may need to stop doing so right now. Several models of the company’s HaloLock wireless power bank are being recalled by the Consumer Product Safety Commission due to the risk of the lithium-ion battery overheating and catching fire. Nine incidents have been reported so far causing $20,000 in property damage.
Here’s what you need to know about the affected models—and how to get a refund if yours is one of them.
Which ESR power banks are being recalled?
The recall includes ESR HaloLock wireless power banks with model numbers 2G520, 2G505B and 2G512B, which you can find printed on the right side of the bank. The two former models have kickstands. All were sold in dark blue, light blue, gray, black, and white and have five circular LED display lights on the side.
According to the recall notice, the affected power banks were sold via Amazon.com, Homedepot.com, and Esrtech.com between September 2023 and July 2025. Approximately 24,000 devices were sold in the United States, with an additional 9,900 sold in Canada.
What to do if you have a recalled power bank
If your power bank is among those covered by the recall, you should stop using it ASAP. WayMeet, the distributor, is offering refunds, so if you want your money back, you’ll need to write “Recalled” on the device in permanent marker and send a photo via email to [email protected] (along with your order number if available).
You can also contact the company by calling 888-990-0280 between 9 a.m. and 5 p.m. PT Monday to Friday.
Note that lithium-ion batteries typically cannot be disposed of in regular waste or recycling bins or even battery recycling programs. You may need to find your municipal household hazardous waste collection center or contact your local government for instructions.
