It’s not surprising at this point to find out that a company you entrusted your data to turned around and sold it without your knowledge or consent—as antivirus provider Avast did for years through its software and browser extensions. And while monetary compensation doesn’t undo the potential damage, nearly 3.7 million Avast customers are eligible for a refund for the trouble.
Last year, Avast reached a $16.5 million settlement with the Federal Trade Commission, which includes compensation for users who bought Avast software between August 2014 and January 2020. The FTC found that the company collected information on religious beliefs, health concerns, political leanings, financial status, and location without user consent and sold it through a subsidiary (also without consent).
Now, customers can start to claim refunds from the settlement. According to the FTC , customers eligible for a refund from Avast will be notified via email between Feb. 24 and March 7. The notice will include a claim ID—you’ll need this to complete the Avast settlement claim form online. If you want more information about the process or need help filling out the application, you can call the refund administrator at 866-290-0165.
Your claim must be filed by June 5, 2025 to be eligible for a payment. The FTC expects to mail payments in 2026, and the amount will depend on how many people apply for refunds.
