Unsolicited texts are annoying—and even more so if they keep coming from a legitimate sender after you’ve opted out. If you received text spam from Kaiser Permanente, you may be eligible for a cash payout for each message.
The healthcare company, which serves over 12.5 million members, recently settled a $10.5 million class action lawsuit filed over marketing text messages sent after recipients tried to opt out. The suit, filed in August 2025, claimed that Kaiser Permanente failed to honor opt-out requests. Those with a valid claim may receive up to $75 per qualifying text.
Are you eligible for the Kaiser settlement?
To qualify for a payout from this settlement, you must have received more than one text message from Kaiser Foundation Health Plan Inc. within a 12-month period—between Jan. 21, 2021 and Aug. 20, 2025—after sending a “stop” or similar opt-out request. (Note that the confirmation of your request does not count.)
According to the settlement website, there are two separate classes covered by suit: one for message recipients in Florida and one for the U.S. as a whole.
How to claim your settlement cash
To get your cash, you’ll need to submit a valid claim form by Feb. 12, 2026. You can complete your claim online if you received a notice of eligibility via mail or email containing a unique ID and PIN. If you did not get a notice, you’ll have to download and submit a paper claim form to the settlement administrator. Hard copy claims must be postmarked by Feb. 12.
While the maximum per-text payout is $75, the final amount may be less depending on how many claims are filed. Payments could take months to distribute while settlement details are finalized, so don’t expect the funds to arrive immediately.
